Job Introduction
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join Us as an Operational Support Administrator
The National Autistic Society helps create a world that works for autistic people and within our Corporate Services support the teams who champion the rights and interests of autistic people and their families. We have a rewarding opportunity for an Operational Support Administrator within the Operational Support Team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are: https://www.autism.org.uk/
About the Team
We are here to provide high-quality support, ensuring that operational and strategic activities are well-coordinated and efficiently delivered. The Operational Support Team acts as a key support partner, identifying, optimizing and undertaking projects and tasks that enhance service delivery.
About the Role
As a Regional Operations Support Administrator, you’ll play a key role in keeping our services running smoothly by providing exceptional administrative support. You’ll work closely with Heads of Service and Registered Managers, ensuring operational tasks, processes, and communication are well-coordinated. This role is perfect for someone who enjoys being a proactive problem-solver and a trusted partner to busy operational teams.
What You’ll Do
- Provide comprehensive administrative support including meeting coordination, minute-taking, diary management, and follow-up actions.
- Manage service inboxes, communications, travel arrangements, logistics, and support the delivery of audits, HR metrics, and reporting.
- Identify opportunities to streamline processes, improve workflows, and enhance operational efficiency across service areas.
What We’re Looking For
- Strong organisational and communication skills, with confidence working independently in a fast-paced environment.
- Experience in administrative roles, ideally within social care, charity settings, or multi-functional environments; understanding of autism, neurodiversity, safeguarding, and GDPR is beneficial.
- Proficiency in Microsoft Office, comfort with digital platforms, and the ability to analyse and present information clearly and professionally.
Click here for the Job Description
This role is for a full-time permanent position at 35 Hours per week.
This role is office based
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.