Job Introduction
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.
Join Us as a Quality and Performance Lead (Resource Centre Teams)
The National Autistic Society helps create a world that works for autistic people and within National Programmes we champion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs. We have a rewarding opportunity for a Quality and Performance Lead (RCT) within the Autism Know How team. If you share our values and want to make a difference, we’d love to hear from you.
Visit our website to find out more about who we are: https://www.autism.org.uk/
About the Team
You’ll be part of a collaborative leadership team, working closely with Resource Centre managers, coordinators, and cross‑functional colleagues. The team is focused on delivering high‑quality, evidence‑based services for autistic children and their families, working in partnership with commissioners, external organisations, and internal teams to drive consistency, continuous improvement, and impactful outcomes.
About the Role
The Quality and Performance Lead will play a pivotal role in ensuring our services and programmes are delivered to the highest standards. You will lead on quality assurance, performance monitoring and continuous improvement across the department, helping to deliver impactful, evidence-based support to autistic people and their families.
What You’ll Do
- Ensure compliance and monitoring of relevant quality frameworks and standards across services
- Working alongside the Business Performance and Planning team, design and manage systems to track service performance, outcomes and impact
- Identify trends, risks and opportunities for improvement
What We’re Looking For
- Experience of quality assurance and compliance monitoring across services or programmes
- Knowledge of quality assurance frameworks, audit processes and continuous improvement methodologies
- Strong analytical skills with ability to interpret complex data and generate meaningful insight
Click here for the Job Description
This advert is for a permanent position at 28 Hours per week.
While this role is homebased, you must be based in South East as the role involves frequent travel across the region, and occasional national travel.
What we can offer you
- Pension – Auto-enrolled pension scheme.
- Annual Leave – 33 days (including public holidays). You can buy or sell leave each year.
- Training – Great induction and training, including autism training.
- Discounts – Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
- Healthcare – Cash plan for permanent staff.
- Life Assurance – 2x your base salary.
- Flexible Benefits – Options like private health, dental insurance, holiday trading, enhanced pension.
- Support – 24-hour Employee Assistance Programme and counselling.
- Mindfulness – Free Headspace app for you and up to 3 family/friends.
- Blue Light Card – Eligibility for discounts.
About our application process
You will be required to upload your CV. If you are providing a supporting statement, please consider the following:
- Look at the job description and person specification.
- Tell us how your skills and experience match the role.
- Give examples if you can.
We might close this job advert early if we get lots of suitable applications.
To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check. Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.
We are an equal opportunities employer and part of the Disability Confident Employer scheme.
Important Information
Agencies need not apply.
Please note the National Autistic Society are unable to provide sponsorship for Visas.
The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.